We are excited to announce the release of Trendo Trading Platform version 3.9.40! This update brings new and practical features designed to enhance the user experience and streamline the process of getting answers to your questions—making it faster and more efficient than ever.
New Features in Trendo Trading Platform Version 3.9.40
In this version, we have introduced a Knowledge Base to address frequently asked questions. Users can now access a comprehensive and reliable source of information before reaching out to support. This feature enables you to find the answers you need in the shortest time possible, allowing you to resolve issues quickly without waiting for a support response.
How to Use the New Support System (Knowledge Base)
1. Select Your Question Topic
Upon entering the support page, you first need to specify the topic of your question.
New Knowledge Base Section – Deposits and Withdrawals
2. Change the Language to Persian (If Needed)
If the platform language is set to English, you can switch it to Persian to view relevant topics in your preferred language.
Quick access to answers to frequently asked questions in the Trendo knowledge base
3. Get Answers from the Knowledge Base
After selecting a topic, a list of the most frequently asked questions will be displayed. Click on the desired question to view the answer in text, image, or video format.
Third photo: Example of using the knowledge base in Trendo
24/7 Online Support Remains Available
TheKnowledge Base will operate alongside Trendo’s 24/7 support service. If needed, you can still use the “Chat with a Support Expert” option to receive guidance as quickly as possible.
Upcoming Features for Future Versions
- Advanced Search in the Knowledge Base
- Internal Transfers Between Accounts
- Mailbox Integration for Receiving Notifications
Get the Latest Version Now
Update your trading platform toversion 3.9.40 today and take advantage of the new features!
