Questions

In this section, we have answered the most important and common issues and questions to make it easier for users to use Trendo's exclusive application.

Trendo Trading Platform

Trendo Broker offers its own platform. This comprehensive platform covers all the traders' needs.
You can download the platform you want through the following link or by entering the trading platform page from the Trendo website .
Trendo app can be installed on Android, IOS, and Windows devices. The web version of Trendo is also available.
Yes, the Trendo trading platform can be used on Windows, iOS, and Android operating systems.
Trendo Broker application operates in the financial markets field. Users can watch the training videos of working with the application from the website and the app itself.
Yes, after installing the trading platform, there is a section called training in the application, where you can watch training videos on working with the app and how to trade.
For a full tutorial on how to trade on the Trendo platform, refer to the following :
Yes, after installing the trading platform, there is a section called training in the application, where you can watch training videos on working with the app and how to trade.
All users can earn money by introducing Trendo to everyone through their link and referral code.
No. Trendo Broker offers its own platform. This comprehensive platform covers all the traders' needs, and there is no need for a Metatrader platform.

Deposit and withdrawal

You can top up your trading account via various deposit methods through the deposit option in your trading platform.
In Trendo Broker, you can top up your trading accounts via various methods, including instant deposit and withdrawal (online payment gateway) or cryptocurrencies.
There is no limit on topping up trading accounts. However, the minimum deposit to activate a trading account is $10.
You can withdraw via various methods through the withdrawal option in your trading platform.
In Trendo Broker, you can withdraw from your trading accounts via various methods, including USD withdrawal or cryptocurrencies.
The minimum withdrawal amount is $10, and generally, there is no limit on the maximum withdrawal from trading accounts.
Trendo Broker has the right to fully monitor the deposit and withdrawal of all users to fulfill anti-money laundering laws.
In Trendo, deposits are online and immediate; Withdrawal is done in less than 48 hours.
Yes, you can deposit or withdraw through all your bank accounts. However, it is impossible to deposit and withdraw through someone else's bank account based on money laundering laws.
No. The deposit and withdrawal gateway must be the same. For example, it is impossible to deposit and withdraw cryptocurrency through the banking gateway.

Registration and Authentication

For a step-by-step tutorial on registration and authentication, read the following article.
Authentication in Trendo consists of two steps. In the first step, you must upload your ID document. After confirming the ID document, you can benefit from Trendo services, including deposits, withdrawals, and trading. The second authentication step is uploading a valid address, which users with withdrawals above $1000 must verify. For more detailed information, refer to the following article:
At this stage, users can upload a photo of any document, such as electricity, water, gas bills, bank receipts (such as deposit and withdrawal receipts with the address indicated) postal receipts, leases, or land documents that show the user's address. Ensure that the username and the name of the uploaded document are the same. If the address document is in the name of a family member, you must send a message to Trendo support to check the issue. The date of the documents should be at least one year ago, and not more than that. Invalid documents, such as photos of invoices, photos from Google Maps, etc., are not accepted by Trendo.
Trendo's authentication documents will be checked in less than 2 hours.
Each person can only authenticate an account with their documents. But they can have several trading accounts in their account simultaneously.
Password recovery in Trendo is done via email. To recover the password, users must log out of their account in Trendo from the account settings section. Then, through the "Registration and Login" option, they can use the "Forgot Password" option and change or recover their password via email.
Login to Trendo is done through email. If users have forgotten their email, they can take action through Trendo support and request to recover their email by sending their ID documents.

Trades

Follow the link below to read about trading rules and general account terms in Trendo Broker.
Minimum 0.01 lot and the maximum trading volume in each position is 50 lots.
In Trendo broker's trading accounts, the margin call level is 100%, and the stop-out level is 70%.
After opening a trade, you can see the amount of your profit or loss in the Trade section of the trading platform. Also, you can manually calculate your profit and loss based on the trading volume before entering the transaction using the Forex calculator tool.
There is an educational section in the Trendo trading platform, where there are tutorial videos on how to trade and even edit the trade.
In Trendo, cryptocurrency trading is 24/7. Other markets, such as forex and stocks, are closed on Saturday and Sunday due to international holidays.
In Trendo, due to the ECN account, the spread is of floating type and the lowest pip possible, and in the main currency pairs, the spread is "zero". The commission for opening trades is only $0.03 per 0.01 lot. Also, the trade's swap in Trendo is the lowest amount, i.e., close to zero, or you can make the trade's swap zero in most symbols by switching to an Islamic (Swap-free) account.

Trading Accounts

In Trendo Broker, 6 trading account types are offered, including real account, demo account, wallet account, bonus account, PAMM account, and Copy trading account, all of which are ECN type. Click to learn more.
The minimum deposit to accounts in Trendo Broker is $10 (USD) or its equivalent.
More than 80 currency pairs and symbols from forex, cryptocurrency, stocks, stock indices, metals, and energy markets can be traded in Trendo Broker.
The spread of all accounts is floating starting from 0 pips, and the maximum tradable leverage is 1:1000. Noted that to preserve users' capital and reduce risk during extreme market fluctuations, Trendo broker has rules that you can read in this link:
After opening a user account in Trendo Broker, trading accounts will be activated for you. Click to learn how to open an account and authenticate in Trendo Broker.
Yes. In Trendo, each person can have several real or even demo trading accounts in their account at the same time. (Please note that each person can only have one authenticated account.)
Yes. To make the account Islamic, you can apply a request to the support.

Tutorial

Yes, you can access the broker's educational articles through the following link:
Information on how to participate in the webinars will be sent to your service email.
Currently, the forex terms dictionary is not provided separately. But you can access comprehensive articles from the Trendo broker educational team through the following link: (Link: )
Yes. In Trendo's trading platform, you can view tutorial videos on various topics, including how to trade, from the tutorial section.
Users must first be trained and enter the financial markets with sufficient knowledge to earn money from the financial markets. Users can use online courses to learn financial markets.
To learn the forex market and get familiar with its basic terms, you can use Trendo's Forex educational articles. Click here .
No. Trendo company does not directly have a signal channel. However, this company provides weekly fundamental and symbol analysis on its website and social media to guide users in trading.
Yes. Trendo also provides information, various training, and analyses in social media.

Incentive plans

Trendo offers a $10 welcome bonus to users who sign up for the first time.
Users who top up their accounts with cryptocurrency will receive a 10% deposit bonus.
In Trendo, you can earn money through the referral code and introducing Trendo to others. 15% commission of the subset's trades is automatically deposited daily into the referer's wallet account.
Yes. In Trendo, contests are always held on various occasions. To know the time of the contests, follow Trendo's social media.
Yes. Those interested in IB can apply through support to have their resumes checked.

Support

You can contact the support team the fastest 24/7 through online chat on the Trendo platform and website. Other ways to communicate with Trendo are via email, Telegram, and Instagram.
Trendo's support team is available 24/7 to respond to you.
Yes, in Trendo Broker, support is also provided in English.
You can communicate with the support team 24/7 and express your complaint through the online chat on the Trendo platform and website, and the support team will respond as soon as possible. Other ways to communicate with Trendo are via email, Telegram, and Instagram.
To contact Trendo broker management, you can contact the following address:
[email protected]
Note that your messages must be in English, and the response process may take up to seven days.

FAQ about Forex

Forex is the largest financial market in the world where foreign currencies are traded and the exchange rate of currencies is determined in this market. For more information, refer to the following article:
After registering and authenticating in Trendo Broker, you can trade in the forex market through the trading platform.
Generally, trading in all financial markets involves risks such as extreme price changes, economic and geopolitical events, etc. Therefore, it is necessary to know all the risks in the market and carefully determine your investment goals and risk tolerance.
A trading strategy is a systematic and well-defined program that outlines specific rules for operating in the forex markets. This strategy is a technical and fundamental analysis, risk management combination, and psychological factors designed to help traders identify, execute, and systematically manage their trades. For more information, refer to the following article:
To learn Forex, you can use the Forex tutorial page on the Trendo website.